Reference

Terms That Govern Your 567luck Account

These terms set out what you agree to when you open and use a 567luck account — covering how your account works, how wallet transactions via DANA, OVO and GoPay are handled, and what applies in regions where access is permitted under local law.

Applies to all account holdersCovers DANA, OVO, GoPay wallet useJurisdiction-dependent accessUpdated when rules changeContact us for any clause questions
567luck Terms That Govern Your 567luck Account
TERMS CONTACT

How to Reach Us About These Terms

If any clause in these terms is unclear, or you believe a rule has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries through the channels below — have your account details ready so we can pull up your record and respond accurately.

Live Chat Open the chat widget inside your account dashboard. A support agent can walk you through any clause or flag a specific transaction for review against our terms.
Email Support Send a detailed message to our support address from the email registered to your account. Include the clause number or transaction date so we can respond precisely.
Account Help Centre The Help Centre inside your account settings lists common terms questions, wallet verification steps and the process for requesting a formal account review.
ACCOUNT INTEGRITY

How We Uphold These Terms on Our Side

Enforcement of these terms runs both ways — we outline our own obligations here so you know what to hold us to, not just the rules that apply to you. Our account security protocols, data handling practices and withdrawal verification steps are all governed by the same document you agreed to.

Account Security

We protect your account with OTP verification on login and any wallet change. If you add or update a DANA, OVO or GoPay number, a confirmation step runs before the new detail is saved.

Data Handling

Your account data is stored only as long as required to operate your account and meet applicable record-keeping obligations. You can request a summary of what we hold by contacting support.

Withdrawal Verification

Before a cashout reaches your GoPay or OVO wallet, our system checks that the destination account matches the verified name on your 567luck account — this step exists to protect you, not slow you down.

Requesting Changes

To update personal details, close your account or dispute a terms decision, submit a request through live chat or email. We aim to acknowledge every formal request and confirm the outcome in writing.

Common Questions About These Terms

These are the questions we hear most from account holders reviewing the terms for the first time — or returning to check something specific after a transaction or account change.

The platform terms apply equally regardless of whether you use DANA, OVO or GoPay. Each wallet provider also has its own separate transfer terms that govern their side of the transaction.

Depending on severity, we may suspend access, restrict withdrawals or close the account permanently. You will be notified through your registered email and can appeal via our support team.

No. Our terms require that the payment account you use matches the verified identity on your 567luck account. Third-party wallets are not accepted and will be flagged during verification.

We post a notice inside your account dashboard and send an email to your registered address. Continuing to use your account after the stated notice period counts as acceptance of the new version.

Access depends on local law and is available only in regions where it is permitted. It is your responsibility to confirm that using the platform is lawful in your specific location before opening an account.

Contact support via live chat or email using your registered address. State that you want a formal closure, and we will confirm the request, settle any pending withdrawals and deactivate the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.